Ricoh scored high marks for the quality of their machines, especially when compared to Xerox, Canon and Minolta, but at the same time has been taking a big hit in online reviews when those products have problems. In addition, they were said to not offer email support and had incomplete information related to parts and sales posted to their website. Despite that fact, Sharp reportedly still referred customers to the outdated service provider. A review in San Francisco cited Sharp's support for office products as 'terrible', claiming there was no service center in the San Francisco Bay area after the local dealer stopped servicing Sharp machines nearly two years before.

Possibly due to the rapidly changing nature of technology, poor service seems to be an all-too-common denominator within copier support services. As a whole, they cited a general unresponsiveness to problems and complaints, difficulties with service agreements, and other gripes that led users to describe their post-sale service as 'horrible,' 'terrible,' 'absolutely the worst,' and even 'rude.' Sharp A noticeable number of complaints вЂ“ 75 posted to a single message board in one instance вЂ“ blasted the poor quality of Xerox's customer service. Though they've been a name brand for decades, providing a diverse range of advanced copier technology, Xerox seems to suffer from a substantial lack of customer service. However, a few negative comments related to the process addressed an inability to cancel the lease, despite the fact that the machinery was said to consistently produce inferior prints. In addition, their cost per print is lower than comparable vendors, and their response time to customer service calls was listed as within four hours a notable offering especially in comparison to some of the response times of other providers discussed below. For example, Canon reportedly offers a service agreement without a minimum number of prints, one of the only vendors to do so. Here's how they compared CanonД¬anon's service reviews are based largely on the popularity (and perceived fairness) of their lease agreements. Nevertheless, it quickly becomes apparent who provides quality post-sale support and who doesn't. It should be noted that these reviews are sometimes based on the experiences of local providers and therefore may not necessarily represent the service provided in your area. and others fail miserably.Д«elow you'll find data on each, compiled from user reviews posted around the web. Among the four major copier companies,Д¬anon, Xerox, Sharp and Ricoh, some reportedly excel at this crucial component of post-sale support.

When leasing a copier, the experience you have вЂ“ both in terms of monetary cost and the stress of downtime and repairs - really depends on the dealer you select to service your machine. The Best and Worst Copier Companies to Lease From

Sharp copiers reviews